Controller and Data Protection Officer
In this policy, "Betted Games," "we," "us," and "our" refer to the operator of the online casino. Our Controller is Betted Games Ltd., headquartered at 128 City Road, London, United Kingdom, EC1V 2NX. We have a designated Data Protection Officer who can be contacted at firstname.lastname@example.org.
How We Collect Your Personal Data
We collect personal data when you use our services, create an account, make transactions, or communicate with us. This data includes information like your name, age, address, email, and payment details. We also gather information related to your transactions and usage patterns.
Why We Use Your Personal Data
We process your personal data for various purposes, including:
- Providing and enhancing our services
- Verifying your identity and age
- Complying with legal and regulatory requirements
- Ensuring responsible gambling practices
- Conducting market research
- Sending you marketing communications (with your consent)
- Preventing fraud and ensuring security
Legal Basis for Processing
We process your personal data under specific legal bases, including fulfilling our contractual obligations, complying with legal requirements, obtaining your consent, and pursuing our legitimate interests.
Sharing and Disclosure
We may share your personal data with:
- Members of the Betted Games group for responsible gambling measures and business operations
- Service providers who assist us in delivering our services
- Third parties for fraud prevention, identity verification, and regulatory compliance
- Advertising platforms for marketing purposes (with your consent)
- Law enforcement or regulatory authorities, as required by law
Your data may be transferred to countries outside the European Economic Area (EEA). We ensure such transfers are safeguarded by using standard contractual clauses or other appropriate measures.
We take data security seriously and employ technical and organizational measures to protect your personal information. However, no method is foolproof, and we cannot guarantee absolute security.
We retain your personal data for six years from the closure of your account or if your account is dormant. Exceptions apply in cases of self-exclusion, ongoing investigations, disputes, and legal obligations.
You have rights over your personal data, including accessing, updating, rectifying, and deleting it. You can also object to processing, request data portability, and withdraw consent for marketing. To exercise these rights, contact our Support or Data Protection Officer.
Thank you for trusting Betted Games with your personal data. We're committed to maintaining your privacy and ensuring a secure and enjoyable experience on our platform.